- Industry:Retail
- Services:Management System
- Tags:retail, operations, CRM, reporting
Operational System for a Multi-location Retail Business
RetailA growing retail chain with several locations struggled to align inventory, staff schedules, and reporting across sites. Data lived in spreadsheets and different tools.
Book a strategy callChallenge & Approach
A growing retail chain with several locations struggled to align inventory, staff schedules, and reporting across sites. Data lived in spreadsheets and different tools.
No single source of truth for inventory and sales Scheduling conflicts and unclear ownership per location
Challenge & Approach
Audited current processes and pain points
Designed operational model and KPIs
Configured CRM to support multi-location workflows
Outcome
Clear ownership per location
- Clear ownership per location
- Predictable weekly reporting
- Reduced chaos in inventory and scheduling
- Single dashboard for leadership